All Systems Operational
Air for Cellular Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Air for Sigfox Operational
Global coverage Operational
Japan coverage Operational
Air for LoRaWAN Operational
SORACOM LoRa Spaces Operational
Owned Gateways Operational
Arc Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Beam Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Canal Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Direct Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Door Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Endorse Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Funk Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Funnel Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Gate Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Harvest Data Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Harvest Files Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Inventory Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Junction Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Krypton Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Lagoon Operational
Global coverage Operational
Japan coverage Operational
Lagoon Classic Operational
Global coverage Operational
Japan coverage Operational
Napter Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Orbit Operational
plan01s (rendezvous point : Germany) Operational
plan01s (rendezvous point : United States) Operational
plan01s (rendezvous point : Japan) Operational
planX1 (rendezvous point : Germany) Operational
planX1 (rendezvous point : United States) Operational
planX1 (rendezvous point : Japan) Operational
planP1 (rendezvous point : Germany) Operational
planP1 (rendezvous point : United States) Operational
planP1 (rendezvous point : Japan) Operational
planX2 (rendezvous point : Japan) Operational
plan-D Operational
plan-K Operational
plan-DU Operational
plan-KM1 Operational
Peek Operational
Global coverage (rendezvous point : Germany) Operational
Global coverage (rendezvous point : United States) Operational
Global coverage (rendezvous point : Japan) Operational
Japan coverage Operational
Event Handler Operational
Global coverage Operational
Japan coverage Operational
API Operational
Global coverage Operational
Japan coverage Operational
User Console Operational
Global coverage Operational
Japan coverage Operational
Virtual Private Gateway Operational
Global coverage Operational
Japan coverage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2022

No incidents reported today.

Jan 19, 2022

No incidents reported.

Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 15:15 JST
Scheduled - English follows after Japanese:
下記日程において Public Gate 機能 及び Private Garden 機能のシステム増強及び安定化を目的としたメンテナンスを実施いたします。
当メンテナンス期間中は、Public Gate VPG もしくは Private Garden VPG を使用する SIM はデータ通信ができないなどの影響があります。

【日時(日本時間)】
2022-01-18 13:00 ~ 17:00
メンテナンスが完了したら Status Dashboard を更新します。

【対象】
- Public Gate 機能 (日本カバレッジ)
- Private Garden 機能 (日本カバレッジ)

【影響】
- 日本カバレッジかつ対象 VPG のいずれかを使用している SIM は、メンテナンス期間中、データ通信ができない可能性があります。お客様の SIM が影響を受けるかどうかを確認するには、グループ設定を開き、SORACOM Air for Cellular の設定パネルを選択し、Virtual Private Gateway の設定を確認してください。
- 日本カバレッジの SIM で、上記以外の VPG を使用するように設定されている場合、または VPG を使用するように設定されていない場合は、影響を受けません。同様に、グローバルカバレッジの SIM も影響を受けません。

【お客様による対応】
- デバイスによっては、自動的に再接続されるように設定されていない場合があります。メンテナンス終了後に再接続するには、デバイスの再起動が必要な場合があります。
- メンテナンス終了後に再接続すると、デバイスに割り当てられたプライベート IP アドレスが変更される場合があります。Public Gate VPG を使用して機器間のリモート接続を行う場合は、デバイスに割り当てられている IP アドレスを確認し、適宜設定を更新してください。

【影響の回避方法】
- Public Gate 機能を利用しているお客様で当メンテナンスの影響を回避したい場合は、VPG Type-E または Type-F を作成したうえで SORACOM Gate D2D の利用を検討してください。
- デバイス間で通信する https://users.soracom.io/ja-jp/docs/gate/device-to-device/
- Private Garden 機能を利用しているお客様で当メンテナンスの影響を回避したい場合は、VPG Type-E または Type-F を作成したうえでアウトバウンドルーティングフィルターの利用を検討してください。
- VPG アウトバウンドルーティングフィルターを設定する https://users.soracom.io/ja-jp/docs/vpg/configure-outbound-routing-filter/

ご不明な点がある場合は、SORACOM サポートチームまでご連絡ください。

---

(English)

As part of routine system maintenance, the Private Garden and Public Gate Virtual Private Gateways (VPGs) in Japan Coverage will undergo maintenance according to the following schedule.

During the maintenance period, networking services provided by these VPGs will not be available, and SIMs configured to connect to these VPGs will not be able to send or receive data.

Maintenance Period
2022-01-18 04:00 - 08:00 UTC

Affected Services
- Private Garden VPG (Japan Coverage)
- Public Gate VPG (Japan Coverage)

Impact
- SIMs in Japan Coverage that belong to a group that is configured to use either of the affected VPGs may experience trouble sending and receiving data during the maintenance period. To check if your SIMs will be affected, open the group configuration, select the SORACOM Air for Cellular configuration panel, and check the Virtual Private Gateway setting.
- SIMs in Japan Coverage that are configured to use a VPG other than listed above, or that are not configured to use a VPG, will not be affected. Similarly, SIMs in Global Coverage will not be affected.

Required Actions
- Some devices may not be configured to automatically reconnect. Once maintenance is complete, you may need to restart your device in order to reconnect and resume normal connectivity.
- Once your device reconnects after maintenance is complete, the private IP address assigned to your device may change. If you are using the Public Gate VPG in order to remotely connect between devices, please check the IP address(es) assigned to your devices and update your device settings accordingly.

If you are currently using the Private Garden or Public Gate VPGs, you may also consider one of the following alternative methods to prevent your SIMs from being affected by this maintenance:
- To establish the same functionality of Public Gate: Create a VPG Type-E or Type-F, enable the SORACOM Gate option, and reconfigure your group settings to use the VPG. Reference: https://developers.soracom.io/en/docs/gate/#device-to-device-access
- To establish the same functionality of Private Garden: Create a VPG Type-E or Type-F, enable the VPG Outbound Filter option, and reconfigure your group settings to use the VPG. Reference: VPG outbound routing filter https://developers.soracom.io/en/docs/vpg/outbound-filter/

If you have any concerns or would like additional information, please contact the Soracom support team at your earliest convenience.

Thank you for your understanding and cooperation.
Dec 20, 16:49 JST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.