The connectivity issue that affected SORACOM IoT SIM (for Japan) plan-D beginning on 2021/06/03 07:30 UTC has been resolved as of 10:12 UTC. The service is now operating normally. We sincerely apologize for any inconvenience caused during this time. Detailed timeline (UTC) follows. - 2021/06/03 07:30 Incident began - 2021/06/03 09:35 Observed the incident and began investigation - 2021/06/03 10:03 Began mitigation - 2021/06/03 10:12 Confirmed overall recover and began monitoring
Posted Jun 03, 2021 - 20:55 JST
(English follows after Japanese) 特定地域向け IoT SIM (plan-D) で繋がりにくい状況について、原因の特定が完了し対策を実施しました。 現在、通常どおりのサービスレベルに戻るまで経過を観察しています。完全な復旧が確認されたら改めてこちらのページでお知らせいたします。 --- We have identified the root cause of Soracom IoT SIM (for Japan) plan-D connection failures, and have implemented a fix. We are currently monitoring our networking components as the service is recovering, and will update this page once the service is fully restored.