Our engineering team has identified a partial connectivity issue affecting SORACOM IoT SIM for Japan (plan-D and plan-DU) when attempting to establish new connections between 2020-04-12 8:20 UTC and 8:50. The issue has been resolved and the service is now operating normally. We apologize for any inconvenience caused during this time.
We have detected a partial connectivity issue affecting SORACOM IoT SIM for Japan (plan-D and plan-DU) during 2020-04-12 8:20 - 8:50 UTC. Our engineering team has identified the root cause and implemented a fix, and is currently monitoring the status as the service is recovering. We will update this status once service has been fully restored.
Our engineering team has observed an increase in the number of SORACOM IoT SIM for Japan (plan-D and plan-DU) that are unable to connect since 2020-04-14 08:20, and is currently investigating the issue.