2019-03-28 15:33 (JST) から 18:45 の間に、グローバル向け Air SIM の一部において接続しにくい問題が発生しておりました。原因の対処とその経過観察が完了しており、現在は平常通りご利用いただけます。このたびはご迷惑をおかけし、誠に申し訳ございませんでした。
Our engineering team identified a connectivity issue that affected SORACOM Air SIM for Global attempting to establish new connections between 2019-03-28 06:33 UTC and 9:45. The root cause had been identified and the issue has been resolved. The service is now operating normally. We apologize for any inconvenience caused during this time.
Our engineering team identified a connectivity issue that affected SORACOM Air SIM for Global attempting to establish new connections. We have identified the root cause and implemented a fix. We are continuing to monitor our networking components as they recover, and will update this page once our service is fully restored. We apologize for any inconvenience during this time.
Our engineering team are continuing to investigate the connectivity issue affecting SORACOM Air SIM for Global service. We are working with our roaming network operator to coordinate a solution.
Posted Mar 28, 2019 - 18:31 JST
Investigating
2019/03/28 16:00(JST) 頃よりグローバル向け Air SIM の一部において接続しにくい問題が発生しております。現在原因を調査中です。ご不便をおかけ致しまして大変申し訳ございません。
We are experiencing a connectivity issue affecting a subset of Air SIMs for Global from 2019-03-28 07:00 UTC. We are investigating the issue. We apologize for any inconvenience.