The SORACOM Napter issue on 2019-07-30 21:00 UTC has been resolved as of 2019-07-31 02:02. We have confirmed that the service is now operating normally. We apologize for any inconvenience during this time.
We have identified the root cause of the issue in part of SORACOM Napter, and have implemented a fix. We are currently monitoring the status as the service is recovering, and will update this page once the service is fully restored.
Posted Jul 31, 2019 - 11:04 JST
Identified
English follows after Japanese 日本カバレッジにおける SORACOM Napter がご利用いただけない状態について原因の特定が完了し、エンジニアチームが復旧に向けて対応を進めております。
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We have identified the root cause of the issue in part of SORACOM Napter, and are working to restore the service as soon as possible.
Posted Jul 31, 2019 - 10:20 JST
Investigating
[English follows after Japanese] 日本カバレッジタイプにおける SORACOM Napter で、利用いただけない状態となっております。現在調査を行なっております。
We have detected a service issue of SORACOM Napter for Japan Coverage. Users currently are unable to establish connections using Napter.
Our engineering team is investigating the cause. We apologize for any inconvenience.